Tackling Difficult Conversations
This guide supports parents and carers to approach difficult conversations with calm, care and confidence. It explains how to choose the right moment, notice emotional cues and ask open or direct questions so children feel listened to rather than judged. It also encourages curiosity, gentle check ins and honest language so talks feel safer and more manageable over time.
The resource offers practical steps to help children feel heard, reassured and supported, including ways to follow up, share trusted helplines and build ongoing conversations rather than one big talk. It reminds families that they do not need all the answers and that steady, compassionate communication can make it easier for children to open up about how they are feeling.
Designed for use in lessons, group discussions or one to one conversations, these short videos explore a range of topics, from the influence of algorithmically recommended content and social media feeds to the role online spaces can play in shaping how we think, feel and see the world around us.
This guide supports parents, carers and trusted adults to move beyond asking young people what they do online and instead explore who and what is influencing their thoughts, feelings, choices and behaviour.
This resource gives tips and guidance on how to have an open and constructive conversation with children and young people about the social media ban.