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Support for you and your community
Whether you’re reaching out for yourself or supporting someone else, there are always simple steps you can take and trusted helplines ready to offer support when you need it.

for you

Understanding your feelings, the impact of online content and seeking support.

For others

Understanding what to look for and supporting others to seek help.

For parents

Supporting you to keep your child safe and respond to online harms.

Help Cards

Pocket sized cards designed to give a quick reminder of the vital help available to all right now.

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Where to find help

If you or someone you care about needs help please contact one of the services shown below or use the Find a Helpline service to locate more specific services based on your needs and the type of interaction you would prefer.

In an emergency don’t be afraid to dial 999.
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Struggling?

Get free, confidential support from a real person.

Find the most appropriate helpline based on your location, the type of help you are looking for and how you’d like to make contact.

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Shout
contact details

Shout is a 24/7 text service, free on all major mobile networks, for anyone, anytime. It’s a place to go if you’re struggling to cope and you need immediate help

Papyrus
contact details

Confidential helpline for people under 35 or anyone concerned about a young person. Free 24/7

Childline
contact details

ChildLine is a private and confidential service for children and young people up to the age of 19

Call: 0800 1111
UK Safer Internet Centre
contact details

For advice and support to children and young people, parents and carers to promote the safe and responsible use of technology

Grief Encounter
contact details

A service for young people, their friends or family members needing help or advice following the death of someone close

Samaritans
contact details

Samaritans are available round the clock, every single day of the year

Call: 116 123

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